Security Policy
Last Updated: November 2025
Effective From: [Date of publishing on website]
At Shelika Clothes, your privacy and data security are our top priorities.
We take every possible measure to ensure that your personal and payment information is collected, stored, and processed securely when you shop at www.shelikaclothes.com.
This Security Policy explains how we protect your data from unauthorized access, misuse, or disclosure.
1. Secure Website & Encryption
· Our website is protected by SSL (Secure Socket Layer) encryption, ensuring that all information shared between your browser and our servers remains private and secure.
· You can verify this by looking for the “https://” prefix and the lock icon (��) in your browser’s address bar.
· Sensitive information such as login details, payment data, and personal information are transmitted through encrypted channels only.
2. Payment Security
· All online transactions are processed via secure, RBI-approved payment gateways (like Razorpay, Cashfree, etc.).
· Shelika Clothes does not store or have access to your full card details, CVV, or bank account information.
· Your payment information is transmitted directly to the payment processor using 256-bit encryption, the highest level of data protection for financial transactions.
��️ Cash on Delivery (COD) orders do not require sharing of payment credentials online, further minimizing risk.
3. Data Storage & Protection
· Your personal data (name, address, phone number, email, etc.) is stored on secure, access-controlled servers.
· Access to this information is strictly limited to authorized personnel who need it to process your order, delivery, or support requests.
· We follow industry-standard security practices to safeguard all user data from unauthorized access, alteration, or destruction.
4. Protection Against Unauthorized Access
To keep your data safe, we use multiple layers of protection:
· Firewall protection to prevent hacking or data breaches.
· Regular system audits and malware scans.
· Encrypted user passwords stored in our database.
· Role-based access control for employees.
We continually monitor for security vulnerabilities and enhance our systems to protect your information.
5. Third-Party Integrations
· We work with trusted third-party service providers (e.g., courier partners, payment gateways, analytics tools) to deliver our services.
· Each partner is required to follow strict data protection and privacy standards.
· We do not sell or share your personal information with any third party for marketing purposes.
6. Customer Account Protection
· Customers are responsible for maintaining the confidentiality of their login credentials (email and password).
· We recommend using strong passwords and changing them regularly.
· If you suspect unauthorized access to your account, please inform us immediately at info@shelikaclothes.com.
7. Data Retention
We retain your personal data only as long as necessary to:
· Complete your purchase or service request,
· Comply with legal or accounting obligations, and
· Improve your future shopping experience.
After this period, data is securely deleted or anonymized.
8. Security in Communication
· All official communications are sent from our verified email addresses:
�� info@shelikaclothes.com (Customer support)
�� no-reply@shelikaclothes.com (Order updates & notifications)
· Please beware of phishing emails or messages pretending to be from Shelika Clothes.
We will never ask for your password, OTP, or full card details via email, SMS, or social media.
9. Data Breach Response
Although we use strong protection mechanisms, if a data breach or unauthorized access is detected:
· Our technical team will immediately take action to isolate and secure affected systems.
· Impacted users (if any) will be informed promptly via email.
· We will cooperate fully with relevant legal authorities to investigate and resolve the issue.
10. Your Rights & Control
You have the right to:
· Access or request correction of your stored personal data.
· Delete your account and related personal information.
· Withdraw consent for promotional communications.
You can request these actions anytime by writing to info@shelikaclothes.com.
11. Compliance
Our data protection practices comply with:
· Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, under the IT Act, 2000.
· General principles of the Digital Personal Data Protection Act, 2023 (India).
12. Updates to This Policy
We may periodically update this Security Policy to reflect improvements in our data protection measures or to comply with legal requirements.
The latest version will always be available on this page with the updated date.
13. Contact Us
For any questions, concerns, or security-related issues, please reach out to us:
�� info@shelikaclothes.com
�� www.shelikaclothes.com
�� Shelika Clothes, Jodhpur, Rajasthan, India